4chan Privacy Policy — Our Commitment to Protecting Your Data

1. Information We Collect

When you register or use the 4chan platform, we collect several categories of information to enable us to deliver our services properly and securely:

Account & Identity Information

This includes your full name, email address, phone number, date of birth and identification details required for the identity verification (KYC) process. This information is necessary to give you access to all platform features and to confirm that your account belongs to a legitimate individual.

Payment Information

We retain transaction records in Malaysian Ringgit (RM), including deposit amounts, withdrawals and payment methods used (such as TNG eWallet, FPX or bank transfer). Full card numbers or bank account details are not stored on our servers — they are processed directly by certified payment providers.

Device & Browser Data

Our platform automatically logs your IP address, device type, operating system, browser type, screen resolution, and other technical information. This data is used to diagnose technical issues, ensure platform compatibility, and detect suspicious activity.

Usage Data

We record usage patterns such as games played, bets placed, session duration, login frequency, and user preferences. This data helps us improve the platform experience and tailor recommendations to each user.

2. How We Use Your Information

All information collected by 4chan is used solely for the following purposes:

• Account management: Allows you to log in, manage your balance and carry out transactions securely
• Identity verification: Comply with KYC and anti-money laundering (AML) requirements
• Payment processing: Facilitates deposits and withdrawals in MYR
• Customer support: Enables our support team to assist you more effectively
• Platform security: Detecting and preventing fraud, account misuse and illegal activity
• Service improvement: Analyses usage patterns to improve the user experience
• Communications: Send important notifications about your account, promotions, and platform updates

4chan will not use your information for any purpose beyond those listed above without obtaining your consent first.

3. Cookies & Tracking

The 4chan platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. We use several types of cookies:

Essential Cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled as they are critical to platform operations.

Performance Cookies: Helps us understand how users interact with the platform, including frequently visited pages and time spent. This data is used in aggregate form and cannot be used to identify individual users.

Preference Cookies: Saves user preferences such as interface language, display settings and stored login information. These cookies improve your experience from one session to the next.

You can manage cookie settings through your browser preferences. However, disabling essential cookies may affect platform functionality.

4. Data Storage, Security & Sharing

Storage & Security

All 4chan user data is stored on servers protected with industry-standard SSL/TLS encryption. We enforce strict access controls — only authorised personnel may access user data, and solely for legitimate operational purposes.

Financial transaction records are retained for the period required under Malaysian law, typically seven (7) years for financial records. Active account data is kept for as long as the account remains active. Once an account is closed, data will be retained for the minimum period prescribed by legislation before being securely deleted.

Third-Party Sharing

4chan does not sell or rent users' personal data to any third party for marketing purposes. User information is only shared in the following circumstances:

• With certified payment providers to process transactions in MYR
• With technical service providers that support platform operations, subject to strict confidentiality agreements
• With Malaysian authorities when required by law or court order
• To prevent fraud or illegal activity that could affect other users

5. User Rights & Personal Data Controls

As a 4chan platform user, you have the following rights regarding your personal data:

Right to Access: You may request a copy of all personal data we hold about you at any time. Requests will be processed within 14 business days.

Right to Rectification: If any information in your account is inaccurate or out of date, you can update it directly through your account settings or by contacting our support team.

Right to Erasure: You may request the deletion of your personal data, subject to legal obligations that require us to retain certain records for a minimum period. Deletion requests can be submitted together with an account closure request.

Right to Object: You may object to the processing of your data for marketing or profiling purposes by contacting our support team at [email protected].

To submit any request related to your personal data rights, contact us by email at [email protected] or refer to FAQ page for a step-by-step guide.

6. Policy Changes & Contact Us

4chan reserves the right to modify this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or email at least 7 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of the updated policy.

We encourage users to review this Privacy Policy periodically to stay informed about how we protect your information.

If you have any questions, concerns or complaints regarding your data privacy on the 4chan platform, please reach out to us through:

• Support email: [email protected]
• Online help centre: available once you are logged into your account
• Page FAQ for a quick response

Our privacy team will respond to all enquiries within 3 to 5 business days.